Careers at Dash Bio

Dash Bio is seeking an experienced, strategic, and technically forward-thinking Head of Quality to serve as the senior-most quality leader for the company, setting the vision, strategy, and operating model for quality across all site operations, laboratory systems, and regulated study programs. This individual will own the Quality function end-to-end as a member of the senior leadership team, function as the ultimate escalation point for the Quality Assurance Unit (QAU) for bioanalytical studies under both GLP (21 CFR Part 58, OECD Principles of GLP) and GCP frameworks, and provide independent oversight across all regulated activities — from facility and systems compliance to study conduct and data integrity.

This leader will build and scale the Site Quality organization, define Dash's multi-year quality strategy and roadmap, represent Quality to the executive team and Board, and partner with scientific, automation, and technology leadership to architect a quality infrastructure that is scalable, inspection-ready, and built for a next-generation bioanalysis environment as the company expands to new sites and modalities.

This is an enterprise-wide leadership role spanning four domains: quality strategy & organizational leadership, site quality, lab systems quality, and study quality (GLP/GCP QAU functions).

Key Responsibilities

Quality Strategy & Organizational Leadership

• Set the strategic vision and multi-year roadmap for the Quality organization, aligning quality priorities with Dash's business strategy, growth plans, and platform expansion across sites and service lines.
• Serve as a member of the senior leadership team, representing Quality in executive decision-making and reporting quality performance, risk posture, and strategic initiatives directly to the CEO and Board as needed.
• Build, structure, and scale the Quality organization — including hiring, org design, and succession planning — to support the company's growth from a single-site to a multi-site operation.
• Own the Quality function's budget, headcount planning, and resource allocation, balancing near-term compliance needs against long-term strategic investments.
• Define company-wide quality policy and establish the overarching Quality Management System (QMS) framework that site, lab, and study quality teams operate within.
• Evaluate the quality implications of new business lines, modalities, geographies, or M&A activity, and shape Dash's regulatory and quality strategy accordingly.
• Champion a company-wide culture of quality, data integrity, and continuous improvement, extending quality mindset and accountability beyond the Quality function itself.

Site Quality

• Serve as the senior quality authority for all site-level operations at the Waltham facility and future sites, ensuring compliance with FDA, OECD, EMA, and applicable international GLP/GCP regulatory requirements.
• Ensure compliance with the Quality Management System (QMS) for all things related to the site and the laboratory: Document control, CAPA, deviation management, change control, risk management, and training programs.
• Own preparation for and response to regulatory inspections, client audits, and notified body assessments. Own CAPA implementations related to the site and laboratory.
• Establish and monitor site quality metrics and KPIs; present trend analyses and insights at Quality Management Reviews.
• Drive proactive risk management using data-driven approaches and quality intelligence.
• Frequently audit and inspect the site and laboratory areas.
• Partner with automation, software engineering, and IT teams to ensure that systems supporting GLP and GCP studies are qualified, validated, and maintained to regulatory standards (GAMP 5, ALCOA+).
• Evaluate and ensure new laboratory technologies and platforms are qualified prior to use in regulated studies.

Study Quality — QAU (GLP & GCP)

• Oversee Quality Assurance Unit functions for all GLP-regulated nonclinical studies in accordance with 21 CFR Part 58 and OECD Principles of GLP, including phase inspections, facility inspections, and final report reviews.
• Extend QAU oversight to GCP-regulated bioanalytical studies supporting clinical programs, ensuring alignment with ICH E6(R3), applicable FDA/EMA guidance, and study-specific requirements.
• Review and approve GLP study plans (protocols), amendments, and final reports; issue QA statements and inspection findings.
• Oversee the archivist function and study archive integrity. Maintain the master schedule; oversee GLP archive integrity and access controls.
• Provide quality oversight of bioanalytical method validation and sample analysis conducted under GLP/GCP, ensuring compliance with applicable regulatory guidance (e.g., FDA BMV guidance, EMA guidelines).
• Liaise directly with sponsors, study directors, and principal investigators on study-specific compliance matters.

Qualifications

• Education: Bachelor's degree in a scientific discipline required; advanced degree (MS, PhD) strongly preferred.
• Experience: Minimum 12–18 years of progressive experience in Quality Assurance, with at least 6+ years in a senior leadership role building or running a quality organization. Experience in both GLP and GCP environments is required.
• Executive Leadership: Demonstrated experience operating as a senior quality executive — setting strategy, owning budget and headcount, and reporting to CEO, Board, or equivalent leadership bodies.
• Regulatory Expertise: Deep working knowledge of 21 CFR Part 58 (FDA GLP), OECD Principles of GLP and OECD Consensus Documents, ICH E6 (GCP), and global regulatory expectations for bioanalytical laboratories. Familiarity with EMA, PMDA, and other major international authorities is a plus.
• QAU Experience: Demonstrated experience performing formal QAU functions (study/phase inspections, facility inspections, final report review, QA statements) under GLP; GCP QA oversight of bioanalytical studies is strongly preferred.
• Lab Systems / CSV: Working knowledge of computerized system validation (GAMP 5), 21 CFR Part 11 / Annex 11, and data integrity (ALCOA+) in a regulated laboratory context.
• People Leadership: Proven track record of building and managing multi-tiered quality teams and leaders. Ability to develop talent, manage performance, and cultivate an accountable, growth-oriented team culture.
• Inspection Experience: Experienced in hosting and managing FDA, client, and third-party regulatory inspections. Ability to lead real-time inspection management and deliver high-quality written responses.
• Communication & Influence: Exceptional written and verbal communication skills. Proven ability to influence the executive team, Board, scientists, engineers, and external clients or regulators.
• Analytical & Strategic Judgment: Strong capacity to synthesize complex regulatory, technical, and operational data into clear, strategic quality decisions that shape company direction.

Job Description: 

We are seeking a Senior / Principal Product Designer to spearhead the user experience and interface design across our growing digital ecosystem. You will own the design of the portals, dashboards, and tools our external biopharma clients use to interact with our platform while also playing a critical role in evolving and optimizing the complex internal interfaces that power our lab automation platforms.

In this role, you will design intuitive, polished, and trustworthy experiences for complex scientific data. You will mock up high-fidelity prototypes to iterate on designs, test concepts, and gather rapid feedback from users and stakeholders. You will bridge the gap between product strategy, design, and engineering to deliver software our users love.

Key Responsibilities:

• End-to-End Product Design: Lead the UI/UX design process for external, client-facing web applications, from user research and wireframing to high-fidelity prototyping and testing.
• Prototyping & Iteration: Create interactive mock-ups and prototypes to effectively communicate design concepts, gather stakeholder feedback, and rapidly iterate on solutions before engineering hand-off.
• Data Visualization: Design and build complex, interactive data visualizations that allow clients to easily interpret their bioanalytical results.
• Design System Ownership: Take ownership and evolve our comprehensive design system and component library to ensure visual consistency and accelerate development.
• Complex UI Architecting: Act as a strategic partner to the engineering team, providing hands-on design guidance and innovative solutions to tackle complex, non-standard user interface challenges.
• Design Quality Assurance: Conduct regular design QA and comprehensive UI reviews of developer implementations to ensure the final product maintains a high degree of visual polish and usability.
• Brand Agency Liaison: Serve as the primary point of contact and strategic partner for our external brand agency, ensuring seamless alignment between external brand identity and internal product experiences.
• Marketing Support: Partner with the Marketing team to provide high-level design support for ad-hoc campaigns, collateral, and digital assets.

Qualifications:

• Experience: 5–7+ years of experience in product design, UI/UX, and frontend development. (Principal level requires 7+ years with a track record of architectural design influence and leading major product launches).
• Design Expertise: Mastery of modern design tools (Figma, Illustrator, Photoshop, etc.) and a strong portfolio demonstrating experience with B2B SaaS, customer portals, or data-rich enterprise applications.
• AI Fluency: Actively uses AI tools (Cursor, Copilot, Claude, etc.) to accelerate design and development workflows. Comfortable prompting, iterating, and shipping faster without sacrificing quality. 
• Technical Proficiency: Solid understanding of modern web capabilities (HTML, CSS, React) to ensure smooth engineering hand-offs and the technical feasibility of your designs.
• Data-Driven Design: Proven experience designing interfaces that handle complex data sets, analytics, and reporting for external users.
• Communication: Excellent ability to articulate design decisions, present to stakeholders, and collaborate with a cross-functional team of engineers and product managers.

We are seeking an Associate Software Engineer or Software Engineer (Full Stack) to develop and maintain software solutions for lab automation and bioanalysis workflows. This role is on-site in Waltham, MA, offering a unique opportunity to work at the intersection of software and physical lab systems. You will work alongside senior engineers to build tools that directly impact drug development, progressing from guided tasks to independently owning end-to-end features.

Key Responsibilities:

• Feature Development: Develop, test, and maintain robust software features across the full stack (Node.js/React).
• Learning & Integration: Understand our lab operations to effectively integrate software solutions with real-world lab instruments and automation hardware.
• API & Backend Support: Architect, implement, and optimize APIs and services to support complex data processing and lab workflows.
• Front-End Execution: Build and refine responsive, intuitive user interfaces for lab scientists using React, ensuring a seamless user experience.
• Data Entry & Integrity: Work with relational databases to ensure data is captured accurately, stored efficiently, and is highly accessible.
• Code Quality: Actively participate in code reviews, write clean and documented code, and contribute comprehensively to unit and integration testing.
• Collaborative Troubleshooting: Independently debug and resolve technical issues in a fast-paced environment, assisting peers when needed.

Qualifications:

• Education: Bachelor’s degree in Computer Science/Engineering or other science/engineering discipline with demonstrated software development experience.
• Experience: 0–4 years of professional software development experience.
• Technical Foundation: Fundamental knowledge of TypeScript and JavaScript.
• Web Frameworks: Exposure to React and Node.js (or similar).
• Database Basics: Familiarity with SQL and relational database concepts.
• Problem-Solving: Strong desire to troubleshoot complex problems and learn new technologies quickly.
• Communication: Desire to work on-site with a cross-functional team of scientists and engineers.

Role Description

We are seeking a Lab Technician to join our Automation team in Waltham, MA. This is an on-site, hands-on role perfect for an individual who sits at the intersection of biology and technology. You will be responsible for the day-to-day execution of automated workflows, ensuring our high-velocity lab stays on schedule by operating liquid handling systems and managing the critical flow of samples and inventory.

You aren't just a "user" of technology; you are someone who wants to understand how the robots work, how the data flows, and how to make the system more efficient.

Key Responsibilities:

• System Operation: Execute validated, high-throughput workflows on automated liquid handling platforms (specifically Hamilton STAR/Vantage and plethora of common robust bench top devices).
• Queue Management: Own the daily production queue, ensuring that standardized samples are processed with precision and throughput targets are met.
• Accessioning & Logistics: Manage the intake and "accessioning" of biological samples, ensuring data integrity from the moment a sample enters the building.
• Hardware Troubleshooting: Perform basic maintenance and initial troubleshooting of automation hardware and integrated peripherals.
• Continuous Improvement: Work alongside senior automation engineers to provide feedback on "production-readiness" and help refine standard operating procedures (SOPs).
• Data Integrity: Ensure all runs are properly logged within our software platform and that physical samples match their digital twins.

Qualifications:

• Education: Associate’s or Bachelor’s degree in Bioengineering, Biology, Biotechnology, Robotics, or a related field.
• Experience: 0–2 years of experience in a laboratory setting. Direct experience with Hamilton Venus or other liquid handling software is a significant plus.
• Operational Excellence: Comfortable with routine, standardized work; you take pride in clearing a queue and maintaining a "clean" production environment. Proactive in identifying and suggesting and implementing process/suggesting improvements.
• Attention to Detail: High level of precision in pipetting (manual or automated) and sample tracking. 
• Communication: Ability to work on-site in a fast-paced, collaborative environment with a cross-functional team of software, hardware engineers and scientists.

Dash Bio is seeking a detail-oriented and motivated Quality Assurance Specialist to support day-to-day quality operations across our site, laboratory systems, and GLP-regulated study programs. This individual will execute core Quality Assurance Unit (QAU) tasks for bioanalytical studies under GLP (21 CFR Part 58, OECD Principles of GLP), assisting with inspections, documentation review, and quality system upkeep under the guidance of Quality leadership.

This is a hands-on, execution-focused role, ideal for someone early in their quality career who wants to build deep, practical GLP/GCP experience in a fast-paced, technology-first bioanalytical lab environment. The Specialist will work closely with the Director, Site Quality and senior QA staff to carry out routine site quality, lab systems, and study quality activities.

Key Responsibilities

Site Quality

• Support day-to-day compliance activities at the Waltham facility, helping ensure adherence to FDA, OECD, and applicable GLP regulatory requirements.
• Assist with Quality Management System (QMS) activities: document control, logging and tracking CAPAs, deviations, change controls, log books, training records, JDs/CVs, lab investigations etc..
• Help prepare materials and documentation for regulatory inspections and client audits under the direction of Quality leadership.
• Compile site quality metrics and data for KPI tracking and Quality Management Review presentations.
• Conduct routine self-inspections and walkthroughs of site and laboratory areas, and document findings for QA leadership review.
• Conduct routine review of Enterprise systems like QMS, Environmental Monitoring and CMMS to check for quality trends, environmental trends and missed calibration / maintenance records. 
• Review impact assessments of SaaS system changes and assist in documenting change control reviews. 
• Support coordination with lab and IT teams to track qualification and validation status of systems supporting GLP studies.

Study Quality — QAU (GLP)

• Assist with Quality Assurance Unit functions for GLP-regulated nonclinical studies in accordance with 21 CFR Part 58, including scheduling and supporting phase inspections and facility inspections.
• Perform first-pass reviews of GLP study plans (protocols), amendments, and final reports, flagging issues for senior QA review.
• Support the archivist in maintaining the study archive, master schedule, and archive access controls.
• Assist with quality checks of bioanalytical method validation and sample analysis documentation conducted under GLP.
• Help track and follow up on open QA findings, action items, and CAPAs related to specific studies.

Qualifications

• Education: Bachelor's degree in a scientific discipline required (e.g., biology, chemistry, biochemistry, or related field).
• Experience: 1–6 years of experience in Quality Assurance, quality control, or a related regulated laboratory role. Prior exposure to GLP environments preferred; GCP exposure a plus.
• Regulatory Knowledge: Working familiarity with 21 CFR Part 58 (FDA GLP) and OECD Principles of GLP. Exposure to ICH E6 (GCP) is a plus but not required.
• QAU Exposure: Some experience supporting or observing QAU functions (study/phase inspections, facility inspections, report review) under GLP is preferred.
• Attention to Detail: Strong organizational skills and attention to detail, with the ability to manage multiple documentation and tracking tasks simultaneously.
• Communication: Solid written and verbal communication skills; comfortable documenting findings clearly and coordinating with lab and study staff.
• Systems Familiarity: Basic familiarity with document control systems, CAPA/deviation tracking tools, and general data integrity principles (ALCOA+) is a plus.
• Collaboration: Eagerness to learn from senior QA staff and grow into greater ownership of quality processes over time.

Job Description: 

Dash's engineering team is growing rapidly as we expand our digital footprint from internal automation platforms to robust, customer-facing applications. We are seeking a Principal Developer Experience (DevEx) Engineer to evolve our internal developer platform, build tools that empower the broader engineering team, and contribute directly to feature development as a core software engineer.

In this role, you will streamline the software development lifecycle by obsessing over the end-to-end developer experience, diving into dev container optimizations, task runners, agent integrations, test automation, and CI/CD pipelines. You will directly benefit from these improvements yourself as an owner and builder of core platform components. Alongside improving developer velocity, you will be responsible for the reliability, scalability, and security of our cloud environments. You will utilize Infrastructure as Code (IaC) tailored for serverless deployments, ensuring our systems continue to meet the strict compliance requirements of the life sciences industry.

Key Responsibilities:

• Application Engineering: Actively contribute to our core application codebase. You will drive feature development and maintain core system components.
• Developer Tooling: Design, build, and maintain internal applications, tools, CLIs, and self-service portals to support software engineers. Optimize local development environments to mirror production.
• Cloud Architecture: Lead the architectural design and implementation of our serverless AWS infrastructure, ensuring high availability, scalability, and performance for both internal and external customer-facing applications.
• Infrastructure as Code (IaC): Architect and maintain infrastructure using modern IaC tools (e.g., Terraform and Pulumi) to ensure reproducible and automated environment provisioning.
• CI/CD & Developer Productivity: Design, build, and optimize CI/CD pipelines to streamline deployment processes, allowing our full-stack and UI/UX engineers to ship code rapidly and safely.
• Security & Compliance: Integrate security best practices directly into the development lifecycle. Establish automated dependency management and package update strategies to proactively patch vulnerabilities. Work closely with engineering leadership to ensure infrastructure complies with industry regulations (GLP, 21 CFR Part 11, etc).
• Observability & Reliability: Implement comprehensive monitoring, logging, and alerting systems (e.g., Datadog, CloudWatch) to proactively identify bottlenecks and ensure system uptime.
• Technical Leadership: Serve as the bridge between application development and platform operations. Mentor software engineers on system architecture, code deployment, and operational best practices.

Qualifications:

• Education: Bachelor’s degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience).
• Experience: 8+ years of experience in Software Engineering, with a strong recent focus on Developer Experience, Core Architecture, or Platform Engineering at a Principal or Lead level.
• Coding/Scripting: Expert-level proficiency in TypeScript and modern application development (Node.js, React, or similar ecosystems).
• DevEx Focus: Proven experience building internal developer platforms, optimizing local development (e.g., Docker), and improving cycle times.
• Cloud Expertise: Deep, hands-on administrative and architectural experience with AWS (e.g., EC2, Lambda, S3, RDS, VPC, IAM).
• Automation & IaC: Mastery of Infrastructure as Code tools (Terraform preferred) and configuration management.
• Pipeline Management: Strong experience with modern CI/CD platforms (e.g., GitHub Actions).
• Regulated Environments: Previous experience operating cloud infrastructure in a regulated, secure environment (Life Sciences, Healthcare, or FinTech) is highly desirable.
• Problem-Solving: Exceptional ability to troubleshoot complex, distributed systems.

Job Description: 

We are seeking a Senior/Staff IT Engineer to operate the technology systems that Dash runs on, with particular emphasis on the workstations, networks, and identity infrastructure that connect our employees and our instruments. This is a hands-on engineering role for someone who wants to stay technical and be the most capable person in the room on the systems they own.

The reason this matters more here than at a typical company of our size is that Dash is a tech-first bioanalytical CRO, and the coupling between our lab instruments and the Windows workstations that control them is tight. When a workstation drifts out of its qualified state, a study is affected. When identity provisioning breaks, a scientist cannot get to the data they generated. The systems in this role's scope are not conveniences; they are part of how the science gets done and how the record of that science holds up under inspection.

Our IT landscape is currently supported in significant part by an outsourced managed service provider (MSP). This role is our first full-time IT role and will take on the most critical and challenging IT projects and tasks. The remainder will stay with our MSP, but you will own that relationship day to day: defining the work, holding them to their commitments, escalating what needs escalating, etc.

Operating in a GxP-regulated environment shapes all of this. Comfort with 21 CFR Part 11 and related expectations for change control, documentation, and qualification is a requirement, not a nice-to-have.

Key Responsibilities:

• End-User Computing: Manage the fleet across Mac (majority) and Windows. Own MDM on both platforms, including imaging, configuration profiles, patching, and hardware lifecycle. Make day-one provisioning fast and predictable, and make offboarding equally complete.
• Lab Workstation Management: Bring control, consistency, and reliability to the Windows machines that drive our lab instruments and robotics. These machines carry qualification, change control, and uptime requirements that ordinary corporate endpoints do not. Partner with the Science, Automation, and Quality teams on qualification and documentation, and build practices that let us patch and maintain these systems without disturbing their validated state.
• Identity & Access Management: Operate our SSO and identity infrastructure, including the IdP, SCIM provisioning, directory sync, and integrations across SaaS and internal systems. Maintain group structures and access models that stay comprehensible as headcount grows, and support future identity platform migrations.
• Network Operations & Support: Maintain and troubleshoot the corporate and lab network, including VLANs and segmentation, site-to-site and remote-access VPN, redundant ISP, firewalls, and wireless. Execute changes, coordinate with our network vendor and MSP on work beyond our internal scope, and be the person who can diagnose an instrument connectivity problem quickly and correctly.
• Security Operations: Operate the corporate security stack day to day, including EDR agent coverage, patch and vulnerability remediation, backup verification and restore testing, email security, and security awareness training. Support customer security reviews and audits by assembling accurate evidence about how our systems are actually configured. Work with our external security providers on findings and remediation.
• Productivity & SaaS Administration: Administer Google Workspace, Slack, and the broader productivity stack. Manage licensing, configuration, and integrations. Automate the repetitive parts.
• MSP Management: Own the relationship with our outsourced service providers. Define and refine the scope of work, track performance against SLAs, run the escalation path, and bring us a recommendation over time about which work belongs with them and which should come in-house.
• Change Control & Compliance: Operate within GxP-aligned change control and documentation practices. Maintain records sufficient to support regulatory inspections, customer audits, and qualification requirements. Treat documentation as part of the work rather than as something done afterward.

Qualifications:

• Experience: 6 to 8 years in IT and infrastructure roles for the Senior level, or 8 to 12 years for the Staff level.
• Industry: Experience in biotech, pharma, or a comparably regulated setting governed by GMP, GLP, or GCP requirements, including formal change control and documentation. Familiarity with how those requirements shape decisions about hardware, software, access, and data.
• End-User Computing: Demonstrated experience managing mixed Mac and Windows fleets with modern MDM. Deep, hands-on Windows workstation expertise is required and is not substitutable.
• Lab or Instrument Systems: Experience supporting instrument-attached or otherwise specialized workstations is strongly preferred. Comparable experience with production systems where downtime and configuration drift carry real consequences will also be considered.
• Identity: Hands-on experience operating modern SSO and identity infrastructure, including provisioning and directory integration. Entra experience is directly relevant, and prior participation in an IdP migration is a plus.
• Networking: Strong practical networking skills. You should be able to troubleshoot a segmented network, VPN, and firewall configuration with confidence, read a topology you did not build, and know when a problem needs to go to a vendor.
• Security: Working knowledge across the standard corporate security stack, including EDR, patching, vulnerability management, and backup and recovery. Experience contributing to customer security questionnaires and audits.
• Cloud: Familiarity with AWS sufficient to partner effectively with Engineering.
• MSP Management: Experience working with or coordinating external IT service providers, including scoping work and holding vendors accountable to their commitments.
• Operating Style: Pragmatic, organized, and biased toward action. Comfortable owning a domain end to end and improving the systems you inherit.
• Education: Bachelor's degree preferred; equivalent experience considered. Certifications in networking, security, or systems administration are welcome but not required.

We are seeking a well-versed and detail-oriented Production Automation Lead to provide automation expertise and oversee the day-to-day production side of our automated liquid handling platforms. In this role, you will bridge the gap between complex laboratory workflows and robust engineering. You will champion process improvements to help transition our lab into a highly industrialized, scaled production environment and address hardware/software troubleshooting in real-time to support lab technicians and scientists operating on Dash platform.

Key Responsibilities

• Production Oversight: Oversee and improve the high execution quality of the daily production workflows, ensuring client samples are processed efficiently and meet Dash's exceptional liquid handling quality standards.
• On-the-Floor Troubleshooting: Assist lab technicians in real-time to diagnose, troubleshoot, and resolve hardware and software bottlenecks as they arise on our automated systems.
• Continuous Industrialization: Proactively identify performance bottlenecks or workflow limitations on the floor. Suggest and implement data-driven process improvements to achieve a more industrialized, high-throughput, and reliable production lab.
• Team Guidance & Retraining: Partner with and mentor junior team members, ensuring thorough training on standard operating procedures and the platform's built-in safety features (such as barcode mask verification against expected tip types).
• Cross-Functional Collaboration: Act as a central floor liaison collaborating with scientists, software engineers, and hardware teams to ensure instrument capabilities continuously align with production throughput demands.
  

Qualifications & Skills

• Automation Platform Expertise: Deep, hands-on technical proficiency with common liquid handling platforms (specifically Hamilton STAR/Vantage instrumentation), alongside Agilent/BioTek devices (i.e.EL406 washer, Synergy NEO) and Thermo Fisher peripherals (i.e. KingfisherFlex and others).
• Biological Workflow Fluency: Strong familiarity with common laboratory applications and assay preparation, including but not limited to Ligand binding assays (ELISA/MSD), genomics (NGS/qPCR/ddPCR), and LCMS.
• Technical Aptitude: An intuitive understanding of hardware-software integration, logic-based automation tasks, and physical error recovery protocols on live instruments.
• Process Mindset: Exceptionally detailed and process-oriented. You thrive on structure, data integrity, and optimizing systems for maximum uptime.
• Education & Experience: Bachelor’s or Master’s degree in Bioengineering, Biotechnology, Biology, or a related field with 5+ years of hands-on industry experience combined with proven experience managing, configuring, or troubleshooting lab automation in a fast-paced production or clinical setting.

Why Choose This Role?

This is a critical position at Dash Bio. You will have a direct hand in shaping the scalability of our core technology, ensuring our clients receive world-class liquid handling quality, and helping to build an industrialized lab reimagining what’s possible with revolutionized drug development cycle.

We are hiring a high-energy, deal-closing Account Executive to own and grow our Series A–C biotech segment. You will work alongside our Director of Business Development to divide and conquer the commercial landscape: she handles large strategic accounts; you build a fast-moving pipeline of emerging biotech clients who need bioanalysis done quickly and at fair, transparent prices.

This is a hunter role. You will prospect, pitch, close, and manage a high volume of accounts with shorter sales cycles. You will be the point of contact for clients from first call through project kick-off, and you will collaborate with our scientific team to scope work and deliver quotes with speed.

Key Responsibilities

• Own a pipeline of emerging biotech accounts (primarily Series A–C), driving high deal velocity from prospecting through close
• Conduct outbound outreach via email, LinkedIn, phone, and conference attendance to generate new business
• Qualify leads quickly and run efficient, consultative discovery calls with CSOs, VP Pharmacology, and study directors
• Leverage quote.dash.bio and collaborate with scientific ops to deliver accurate quotes and scopes with fast turnaround
• Maintain rigorous CRM hygiene in HubSpot: logging activities, updating pipeline stages, and forecasting accurately
• Represent Dash at industry conferences and events, identifying and following up on leads in real time
• Partner with the Director of Business Development to identify accounts ready to scale to strategic status and facilitate smooth handoffs
• Gather and relay client feedback to inform service development, pricing, and positioning
• Hit and exceed quarterly revenue targets

Qualifications

• BS or MS in life sciences, chemistry, or a related field
• 3–5 years of sales experience in CRO, bioanalytical, or life sciences services
• Demonstrated track record of managing a high volume of accounts and closing deals efficiently
• Familiarity with Series A–C biotech buying cycles and key decision-makers (CSO, VP Pharmacology, study directors)
• Working knowledge of bioanalytical services (LC-MS/MS, LBA, PK studies) sufficient to speak credibly with scientific buyers
• Experience with CRM platforms, ideally HubSpot
• Excellent communication and organizational skills; comfortable managing many active opportunities simultaneously
• High energy, self-directed, and motivated by results